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PRIVACY POLICY

 

 

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from La Canuck Kreyòl (the “Site”).

 

WHAT TYPE OF INFORMATION DO WE COLLECT

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information, and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

HOW DO WE COLLECT YOUR INFORMATION

When you conduct a transaction on our website, as part of the process, we collect the personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

We collect such Non-personal and Personal Information for the following purposes:

1.          To provide and operate the Services;

2.          To provide our Users with ongoing customer assistance and technical support;

3.          To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4.          To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5.          To comply with any applicable laws and regulations.

 

HOW DO WE STORE, USE, SHARE AND DISCLOSE OUR VISITORS' PERSONAL INFORMATION

La Canuck Kreyòl is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

All direct payment gateways offered by Wix.com and used by La Canuck Kreyòl adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

HOW DO WE COMMUNICATE WITH OUR WEBSITE VISITORS

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about La Canuck Kreyòl, or as otherwise necessary to contact you to enforce our Terms and Conditions, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

 

HOW DO WE USE COOKIES AND OTHER TRACKING TOOLS

 We collect “Cookies” which are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org

 

The following links explain how to access cookie settings in various browsers:

·       Cookie settings in Firefox

·       Cookie settings in Internet Explorer

·       Cookie settings in Google Chrome

·       Cookie settings in Safari (OS X)

·       Cookie settings in Safari (iOS)

·       Cookie settings in Android


To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

 

UPDATES 
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

CONTACT US 
If you have questions, please contact us by email at info@lacanuckkreyol.com